Privacy Policy

Effective Date: July 3, 2026

Welcome to Alpha Loner LLC ("Alpha Loner," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit AlphaLoner.com, request a quote, purchase products, submit artwork, or otherwise interact with our handcrafted branding studio.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

Alpha Loner LLC is a California-based handcrafted branding studio specializing in custom laser engraving, sublimation printing, apparel decoration, promotional products, signage, business gifts, direct mail marketing materials, and personalized branded merchandise.

Information We Collect

We may collect information you voluntarily provide, including:

Name

Company name

Email address

Phone number

Billing address

Shipping address

Uploaded artwork or logos

Project specifications

Messages submitted through contact forms

Order history

When placing an order, payment information is processed securely through our third-party payment processor. We do not store complete credit card information on our servers.

Information Automatically Collected

When visiting our website, certain technical information may be collected automatically, including:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referral website

General geographic location

Cookies and similar technologies

This information helps us improve website performance and customer experience.

How We Use Your Information

We may use your information to:

Respond to inquiries

Prepare estimates and proposals

Process and fulfill orders

Create custom products

Ship completed products

Provide customer support

Send order updates

Improve our website and services

Prevent fraud

Comply with legal obligations

Send promotional emails when you have opted in

You may unsubscribe from marketing emails at any time.

Artwork and Customer Files

Customers retain ownership of artwork, logos, trademarks, and creative materials they provide.

By submitting artwork, you confirm that you have the legal right to use those materials.

Unless requested otherwise in writing, Alpha Loner LLC may photograph completed projects for portfolio, marketing, social media, and website display.

If you prefer your project remain confidential, simply notify us before production begins.

Cookies

Our website may use cookies to:

Remember your preferences

Improve website performance

Analyze website traffic

Measure advertising effectiveness

Most web browsers allow you to disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers to operate portions of our business, including:

Payment processing

Shipping providers

Website hosting

Email communications

Customer relationship management (CRM)

Analytics services

Advertising platforms

These providers receive only the information necessary to perform their services.

We do not sell your personal information.

Direct Mail Services

If you purchase direct mail marketing services through Alpha Loner LLC, mailing lists provided by you remain your property.

If Alpha Loner LLC assists in obtaining mailing lists from third-party providers, those lists remain subject to the licensing terms of the original provider.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information.

While we strive to protect your data, no method of online transmission or electronic storage can be guaranteed to be 100% secure.

Data Retention

We retain customer information only as long as necessary to:

Complete projects

Maintain warranty records

Meet accounting requirements

Comply with legal obligations

Resolve disputes

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California law.

Subject to legal limitations, you may request:

Access to the personal information we maintain about you

Correction of inaccurate information

Deletion of eligible personal information

Information regarding categories of personal information collected

Information regarding categories of third parties with whom information has been shared

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting to this page.

The Effective Date at the top of this policy will indicate the latest revision.

Contact

If you have questions regarding this Privacy Policy or your personal information, please contact:

Alpha Loner LLC

Website: AlphaLoner.com